Responsible Gambling at JACKS.NL

At JACKS.NL, we believe that gambling should always remain a fun and entertaining activity. We are committed to providing a safe gaming environment and helping our players stay in control. As a licensed operator under the Dutch Kansspelautoriteit (KSA), we take responsible gambling seriously.

Our Commitment to Safe Play

We want every player to enjoy their experience on our platform without negative consequences. Gambling should never be seen as a way to make money or solve financial problems. If gambling stops being fun, it is time to take a step back.

Tools to Help You Stay in Control

JACKS.NL offers several tools that allow you to manage your gambling behaviour:

Deposit limits – set daily, weekly, or monthly limits on how much you can deposit
Loss limits – control the maximum amount you can lose within a set period
Session time limits – receive notifications or set restrictions on how long you play
Cool-off period – take a short break from gambling for a chosen duration
Self-exclusion – temporarily or permanently block access to your account

You can adjust these settings at any time through your account. Please note that decreasing limits takes effect immediately, while increasing limits includes a reflection period.

Recognising Problem Gambling

It is important to recognise the signs of problematic gambling behaviour early. Ask yourself the following questions:

Do you spend more money on gambling than you can afford?
Do you chase losses by continuing to play?
Has gambling affected your relationships or daily responsibilities?
Do you feel anxious or stressed when you are not gambling?
Do you borrow money to gamble?
Do you hide your gambling activity from others?

If you answered yes to one or more of these questions, we encourage you to seek help.

Get Your Bonus Now!

Where to Find Help

Several organisations in the Netherlands offer free and confidential support for people experiencing gambling-related issues:

AGOG (Anonieme Gokkers Omgeving Gokkers)	Support for gamblers and their loved ones
Loket Kansspel	Information and advice about gambling addiction
HANDS	Prevention and treatment of gambling problems

CRUKS – Dutch Central Exclusion Register

The Netherlands operates a national self-exclusion system called CRUKS (Centraal Register Uitsluiting Kansspelen). By registering with CRUKS, you will be excluded from all licensed online and land-based gambling providers in the Netherlands for a minimum of six months. JACKS.NL is fully integrated with this system to protect vulnerable players.

Protecting Minors

Gambling is strictly prohibited for anyone under the age of 18. JACKS.NL employs age verification procedures to prevent underage access to our platform. We encourage parents and guardians to use parental control software to restrict access to gambling websites.

Play Responsibly

Remember, gambling is meant to be entertainment. Set your limits, play within your means, and never hesitate to reach out for support if you need it. Our customer service team is always available to assist you with responsible gambling tools and guidance.